Be mindful of answering anyone who sends you a private message. If it still fails then change your browser/machine/network. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. In order to talk to a human type "AGENT" in the chat boxĤ. ![]() If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should openģ. Wait a bit on the page that opens up, it should automatically open a chat popup. ![]() The only option left would be to contact Adobe support and ask if they can provide a link to the version you need, they will provide it if they have it available. To contact support follow the instructions given belowĢ. ![]() Since Adobe only supports the latest two versions of CC apps so only CC2023 and CC2022 would be available for download via Creative Cloud Desktop app. For this version onwards Adobe stopped providing public download links.
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